How to install DroneSense Mobile:

Please install again if your version is older than “2022.11.1”. (Find your version in the top right settings > “General Settings” > Versioning.)

How to install the app:

Click here for the description of recent versions or follow our What’s New pages.

To Install on your Android tablet or phone:

  1. Visit the Google Play Store on your device.
  2. Search for DroneSense
  3. Install the “DroneSense” app

Note: There’s no need to uninstall the app when switching to the Play Store install; it will replace any previous installs on your phone or tablet while keeping your data.

To Install to your CrystalSky or Smart Controller over WiFi:

Click here if you are installing to a M30, M30T, M3E, or M3T

  1. Open Google Chrome (or other available browser application) on the device.
  2. Navigate to the following page to download the file: https://ds-public-www.s3.amazonaws.com/Dronesense-Android.apk
  3. Tap Download.
    NOTE: You may receive a warning about being unable to scan for viruses. Tap Accept this for this release.
    ALSO NOTE: The file download might not be apparent on the CrystalSky, so check your Downloads folder to see that it completed. On the Smart Controller, the “download icon” in the top corner will stop pulsing when the download is complete.
  4. Open the Download folder on device (Explorer > Internal Memory > Download).
  5. Tap the DroneSense-Android.apk file and then tap Install. After completion the DroneSense Mobile app should now display under Applications and is ready to fly!
    NOTE: If you have trouble downloading over WiFi, please try the SD Card method below.

To Install to your M30, M30T, M3E, or M3T Controller over WiFi:

Note this install will only work on the Matrice 30, Matrice 30T, Mavic 3 Enterprise, or Mavic 3 Thermal, for other devices please use one of the other methods on this page.

  1. Open the browser application on the RC Plus or RC Pro controller
  2. Navigate to the following page to download the file: https://ds-public-www.s3.amazonaws.com/Dronesense-Android-M30.apk
  3. Tap Download.
    NOTE: You may receive a warning about being unable to scan for viruses. Tap Accept this for this release.
    ALSO NOTE: The file download might not be apparent on the controller, so check your Downloads folder to see that it completed. On the controller, the “download icon” in the top corner will stop pulsing when the download is complete.
  4. Open the Download folder on device (Explorer > Internal Memory > Download).
  5. Tap the DroneSense-Android-M30.apk file and then tap Install. After completion the DroneSense Mobile app should now display under Applications and is ready to fly!
    NOTE: If you have trouble downloading over WiFi, please try the SD Card method below.

To Install to your CrystalSky or Smart Controller using an SD Card:

Click here if you are installing to a M30, M30T, M3E, or M3T

  1. Use a laptop or desktop computer to download the file: https://ds-public-www.s3.amazonaws.com/Dronesense-Android.apk
  2. Copy the file from your computer to an SD Card
  3. Insert the SD card into the CrystalSky or Smart Controller
  4. Open the Device Explorer, tap the SD card to open files
  5. Tap the DroneSense-Android.apk file and then tap Install. After completion the DroneSense Mobile app should now display under Applications and is ready to fly!

To Install to your iPad:

  1. Please visit the Apple “App Store” on your iPad.
  2. Search for DroneSense.
  3. Install the “DroneSense” app to your iPad.
  4. NOTE: The latest DroneSense platform requires the “DroneSense” app, not the “DroneSense Pilot” app.

Recent Updates to DroneSense Mobile for CrystalSky and Smart Controller

2022 Versions

2022.11.1

New and Improved:

  • Added base flight support for Mavic 3 series drones:
    • Telemetry and video streaming in OpsHub
    • Flight logging in web
    • Ability to switch between lenses
    • Basic camera settings
    • Drone, battery, LED, and C1/C2 button customization
    • In-app Photo and video controls
    • Obstacle avoidance settings
  • Added support for zooming with the third scroll wheel on the RC Plus for M30 series

Known Issues/Limitations:

  • This version does not support automated flight planning. These features are in development and will be included in an upcoming release.
  • The physical button on the controller does not capture photo/video. You will need to use in-app button.
  • Unable to switch channels manually
  • The beacon pill button occasionally fails to turn the beacon on/off. Using a custom button setting for the beacon works more consistently.
  • Mavic 3 images don’t yet display on the Hardware pages in DroneSense Web

2022.10.21

New and Improved:

  • Added setting to disable payload limitation on Mavic Mini, Mini SE, and Mini 2

Bug Fixes:

  • Fixed issue where photo settings panel would not load
  • Fixed issue with Mavic Mini, Mini SE, and Mavic Air video feeds not appearing
  • Fixed issue where HAT and drone to pilot distance would sometimes not populate
  • Fixed issue where pressing back button while in mission opened mission selector

2022.10.11

New and Improved:

  • Updated mission selector experience

Bug Fixes:

  • Fixed some scenarios that could cause the app to crash
  • Fixed various issues with flight planning panel

2022.8.11

“M30/M30T only” Version

New and Improved:

  • Added support for custom C/L/R button settings on the RC Plus for the M30 series
  • Added alert when attempting to install new app version on unsupported device

Version for non-M30/M30T Aircraft

New and Improved:

  • Added alert when attempting to install new app version on unsupported device
  • Added support for Parrot ANAFI series
  • Improvements to video performance on device for AUTEL and Parrot drones
  • AUTEL drones now support displaying obstacle avoidance radar chart
  • AUTEL alerts can now be ignored
  • Added support for the GL60 Plus
    • Ability to turn on/off with pill button
    • Ability to adjust brightness, strobe mode and power level

 

Bug Fixes:

  • Fixed an issue where the drone location and Sensor POI would occasionally switch
  • Fixed issues related to setting Isotherms on DJI and AUTEL drones

 

Known limitations:

GL 60 Plus:

  • The GL60 Plus comes with a cable that connects to the OSDK port on top of the aircraft to provide even more power (brighter light). This confuses the DJI SDK and will prevent takeoff.
  • The brightness level will reset to 10% every time you turn it off and back on, same behavior in DJI Pilot 2

Parrot:

  • ANAFI USA – Unable to execute surveys in MIX/IR mode.

2022.7.29 – M30/M30T Only
New and Improved:

  • Added support for connecting to the M30 and M30T with the RC plus
M30 supported features:
  • Telemetry and video streaming in OpsHub
  • Flight logging in web
  • Ability to switch between main and FPV cameras
  • Basic camera settings for both wide and zoom lens
  • Drone, battery, LED, and C1/C2 button customization
  • Photo and video controls
  • Obstacle avoidance settings
  • Laser rangefinder
M30T supported features:
  • All M30 features above
  • Isotherms
  • Side-by-side mode
  • Spot and area metering
  • Thermal palettes
  • Thermal zoom
Unsupported features:
  • Manual camera settings for either wide or zoom lens
  • Button customization on RC Plus other than C1/C2
  • Autonomous flight planning
Known limitations:
  • RF settings are visible but not functional (SDK limitation)
  • Thermal area metering grabs whole view, can’t set specific box /area
  • Thermal scenes limited to default

2022.7.21
Bug Fixes:

  • Fixed an issue where flight logs would occasionally split unexpectedly

2022.6.11
New and Improved:

  • Improved zoom control for AUTEL drones

Bug Fixes:

  • Fixed issue where AUTEL flight logs were reporting the wrong model

2022.6.1
New and Improved:

  • Added support for the AUTEL smart controller
    • Base flight support, telemetry, video streaming
    • Autonomous flight plan execution (waypoints, surveys & orbits)
  • NOTE: Please update the AUTEL Explorer app on the smart controller to allow the DroneSense app to communicate with the aircraft.
    However, at this time we recommend waiting to update the aircraft firmware as we investigate a potential flight planning issue with that version.

Bug Fixes:

  • Fixed issue where flight plans including a survey loaded from iOS would not capture photos as expected
  • Fixed center point type and color setting labels for AUTEL drones

2022.5.1
New and Improved:

  • Added ability to share markers to the mission
  • Added ability to filter “Threat Level” of aviation alerts (ADS-B) reported for DJI drones
  • Added support for GL60 and GL60 Zoom
  • Added support for sharing sensor’s point of interest to OpsHub
  • Improvements to flight logging

Bug Fixes:

  • Fixed issue where video feeds on the Matrice 210 would flash repeatedly after a battery swap
  • Resolved some scenarios that could cause the app to crash

NOTE: This latest version of the web APK removes support for Mobile Streaming and Tracking. Please download the version from the Play Store to maintain access.

2022.1.1
New and Improved:

  • Added base flight support for DJI Mini 2 and DJI Air 2S
  • Added ability to disable live streaming while in app
  • Resolved several green screen issues and other performance issues for the Matrice 300

Known Issues:

The following issues have been identified and are being investigated:

  • The Mini 2 in-app zoom control does not work. To zoom, hold the Fn button and use wheel on the controller.
  • The Mini 2 physical shutter button will not start/stop videos.
  • Gimbal angles do not report for the Air 2S

2021 Versions

2021.10.1
New and Improved:

  • Added base support for the TZ20 and IR10
  • Added ability to allocate 100% bandwidth to a sensor on the M210

Bug Fixes:

  • Minor UI fixes for camera settings

2021.9.21
New and Improved:

  • Added option to enable the FPV feed through Bandwidth Allocation for the M300
  • Minor UI improvements

Bug Fixes:

  • Fixed issue where zooming in split mode would switch to IR mode for the Mavic 2 Enterprise Advanced

2021.9.10
Bug Fixes:

  • Resolved issue with external source on MSaT crashing the app
  • Fixed issue with longer email address preventing login

2021.9.4
New and Improved:

  • Now updating markers and feature layers on map in real time

2021.9.3
New and Improved:

  • Added support for saving flight plans to the cloud
  • Isotherms can now be enabled for the H20/H20T
  • Updated H20/H20T laser rangefinder units based on user’s preferred settings

Bug Fixes:

  • Mavic 2 Enterprise Advanced should now recognize SD card if inserted on the drone
  • Fixed an issue where the shutter button would be disabled if the camera was set to RAW format
  • Flight logs without a COA specified should no longer be assigned an alert in the web
  • Minor UI fixes/tweaks

2021.8.2
New and Improved:

  • Optimized standard telemetry bar UI
  • Added fixed positions for alerts within a certain timeframe

Bug Fixes:

  • Reduced frequency of green frame video feed on the H20T for the M300
    • The FPV sensor will no longer connect in app as a result of this
    • Restarting the app should resolve the issue if it does occur
  • Fixed issue with the XT2 falsely alerting it was in the incorrect station
  • Fixed coloration issue with stop button during active flight plan
  • Improved reliability of getting aircraft serial numbers
  • Reduced the frequency of app crashes
  • Fixed small map overlapping map controls on some tablets
  • Fixed center point not appearing on Mavic Air, Air 2, Mini, or Spark
  • Fixed isotherm presets being inaccessible due to telemetry bar

2021.07.08.1
New and Improved:

  • Added support for the Mavic 2 Enterprise Advanced
  • Added support for the Mavic Air 2
  • Cycle display mode button binding now works for the H20, H20T, and Mavic 2 Enterprise Advanced
  • Added zoom functionality for Mavic 2 Enterprise Dual in visual mode

2021.06.30
Bug Fixes:

  • Fixed a scenario where the app could occasionally crash when remote devices in the same mission disconnected
  • Fixed a scenario where the session would not connect after leaving a mission and joining a different one
  • Fixed an issue where missions added by code would sometimes not save in the list

2021.06.25.1
New and Improved:

  • Added support for the Mavic 2 speaker accessory
  • Missions added by code will now stay in the mission list
  • Pilot’s flight path will now remain on screen in grey after a battery swap or disconnect
  • Added additional options for the C1 and C2 button settings
  • Updated default angles and overlaps for surveys
  • Added ability to unlock password protected M2E’s
  • Added flashlight support for MSaT
  • Updated camera controls in MSaT

2021.05.07.1
New and Improved:

  • Added option to enable aviation alerts for drones equipped with ADS-B
  • Added new setting for max flight altitude
  • Added gimbal lock option for the Z15

Bug Fixes:

  • Resolved issue where the H20T could not be controlled on startup when using the dual gimbal mount
  • Fixed a crash related to the dual gimbal setup on the M300
  • Fixed an issue where some options were missing from the camera settings

2021.04.30.1
New and Improved:

  • Added ability for pilot to select an existing COA when joining mission that will be included with the uploaded flight logs
  • Added option to enable obstacle avoidance radar chart for video overlay
  • Added toggle to disable photos when creating a survey on the Overlays tab
  • Added option to set the C1 and C2 button presets per device
  • Improved UI for camera and video settings
  • Added button to upload device logs to DroneSense Support
  • Now displaying an off-screen indicator when another drone or device in your mission is off the edge of the map
  • Clear flight path button should now also clear remote device paths
  • Added option to change the center point color
  • Updated drone and MSaT icons and coloration
  • Added Airplane and Snowmobile to Mobile Streaming and Tracking options

Bug Fixes:

  • Fixed an issue where selecting a new resume point on a survey would not highlight correctly
  • Resolved issue with stored hardware list
  • Removed duplicate color format option in settings

2021.04.14.1
Bug Fixes:

  • Fixed an issue where the drone icon would sometimes fail to appear when starting the app with drone already connected
  • Resolved an app crash when swapping from a Matrice 210 to another drone in the same app session
  • Removed duplicate color format option in settings

2021.04.06.1
New and Improved:

  • Expanded telemetry bar for the Smart Controller with optional setting to switch to previous telemetry version
  • Added functionality for Mobile Streaming and Tracking on Android devices
    • Ability to select a different device type and stream video from a mobile device
    • Ability to switch between front and rear device cameras
    • Ability to use an external source through a video capture card
    • Ability to select “location only” option to ensure camera won’t be accessed/streamed
  • Updated drone icon displayed on the map

2021.03.18.1
Bug Fixes:

  • Minor upgrade to prevent an app crash scenario

2021.03.12.1
New and Improved:

  • Added in-app alert when newer version of the application is available to download

Bug Fixes:

  • Fixed an issue related to setting the thermal isotherm value that could cause the app to crash
  • Resolved some additional scenarios that could cause the app to crash
  • Fixed an issue that would cause duplicate crash logs to be sent

2021.02.26.1
Bug Fixes:

  • Resolved some scenarios that would cause the app to crash
  • Fixed general issue related to gimbal lock setting
  • Fixed issue with drone lock button not highlighting blue when enabled

2021.02.12.1
Bug Fixes:

  • Fixed an issue that prevented saved flight plans from loading

2021.02.10.1
New and Improved:

  • Improved video performance*
  • Other drones in your selected mission will now appear on the map
  • Feature layers from your selected mission will now appear on the map
  • Added ability to add new points to the survey
  • Now able to adjust speed, altitude and radius by single units
  • Automatically filtering down the flight planning setup list based on which drones/sensors are compatible with each other
  • Added quick survey preset options
  • Pilot will be prompted if they want to save flight plan after landing
  • Coupled the H20T zoom lens with the thermal zoom in side-by-side mode
  • Added setting to swap color format of the video feed under drone settings

Bug Fixes:

  • Fixed an issue where the H20T and FPV sensors would appear swapped on the M300
  • The Radio Setting should now reliably appear when connected to the M300
  • Resolved issue where updates to home location while adding a new flight plan action would drop user out of edit mode
  • Minor fixes to flight path coloration.

*To achieve the improved performance on Android devices we are now limiting to only stream a single video feed into Ops Hub. The pilot will not be affected.

2020 Versions

2020.12.17.1
New and Improved:

  • Added support for flight planning with the Smart Controller.

Bug Fixes:

  • Fixed an app crash when placing an XT2 on the incorrect station on a M210.
  • Fixed an issue where tapping the flight planning header broke the tab navigation.

2020.12.11.1
New and Improved:

  • Initial support for autonomous flight planning (CrystalSky only)
    • Supported drones: All Mavic 2 series, Matrice 210v1*, Matrice 210v2*, Phantom 4 series, Mavic Pro, Mavic Air
    • Execute waypoints, surveys, and infinite orbits.
    • Added a play button to issue the autonomous flight plans, with the ability to select a specific point to start the flight plan.
    • Added a stop button that will halt the autonomous plan from running, or the drone when returning home or landing.
    • Added ability to to return home by selecting the home point when in Go Now mode.
    • Tapping on a placed action will bring up the map marker menu which allows you to edit the location, see coordinate info or delete the action from the plan.
    • Added option to add flight plan actions by entering coordinates or searching address directly (if connected to internet).
    • Updated status messages above the telemetry bar with relevant information for the flight plan.
    • Added ability to save and load flight plans on the local device.
  • Added continuous autofocus setting for the X4S camera.

* Note: Due to performance-related issues on the CrystalSky tablet, we currently only support issuing autonomous flight plans on Matrice series drones with a single camera attached.

2020.12.08.1
New and Improved:

  • Added support for the Z15 Spotlight when used with the Matrice 210 V1 or V2
    • Ability to turn on or off with a pill
    • Ability to change the flash mode
    • Ability to lock with the other gimbal
  • Updated zoom control for the H20T camera and Mavic 2 Zoom
  • Added vision stabilization setting for the Z30 camera
  • Added continuous autofocus setting for capable drones
  • Better handling of M300 diagnostic messages/notifications
  • Improved debug and crash log reporting to help DS Support troubleshoot issues

Bug Fixes:

  • Fixed an issue where the Exposure Compensation value display would set back to 0 after tapping into another setting and back
  • Fixed an app crash when changing isotherms on the H20T camera

2020.10.28.1
New and Improved:

  • Added zoom control for XT2 and XT cameras.
  • Enlarged the XT2 video feed when in the mini video window.
  • Added slider and plus/minus buttons to quickly adjust Exposure Compensation.

Bug Fixes:

  • Fixed an issue where the cloud icon was showing red even when connected to wifi and DroneSense servers

2020.10.12.1
Bug Fixes:

Fixed minor flight log issue

2020.10.02.1
Bug Fixes:

Fixes issue where the zoom control for the H20T camera on the M300 would not function

2020.09.30.1
New and Improved:

  • Drone to home or pilot distance should now appear as expected on the CrystalSky
  • Option to change the pilot location source setting that is used for the drone to pilot distance reading, etc. in telemetry bar
  • Enlarged the XT2 video feed
  • Added an X button to clear out the call sign on mission selector
  • Alert should now appear if we do not detect a drone, with option to open troubleshooting steps
  • Added zoom control for original Mavic Pro drones
  • Added option to format storage location
  • Now displaying message on Mission Viewer when there is no internet connection
  • Additional logging for errors and crashes

Bug Fixes:

  • Resolved some scenarios that would cause the app to crash
  • Fixed an issue that would cause the battery percentage and heading to display inaccurately in Ops Hub
  • Fixed issue where the battery percentage would not update correctly after hot swapping batteries on the M300
  • Now disabling the beacon or enabled accessory when enabling discreet mode
  • General fixes related to flight logs

2020.08.31.1
New and Improved:

  • Additional Radio Settings
    • Quick channel reset option
    • Ability to switch between Auto and Manual channel modes
    • Ability to select specific channel and downlink bandwidth when in Manual mode
  • Added customizable Preflight Checklists
  • Updated gimbal angles to be relative to drone
  • Added Center Point options to the sensor settings
  • Added coloration to DS Cloud icon next to WiFi to indicate connection status

20.08.28.1
Bug Fixes:

  • Improved video performance
  • Fixed issues related to latest M300 firmware version

2020.08.27.1
Bug Fixes:

Fixes issue where the map pill would not appear for the M210 with a single gimbal

2020.08.12.1
New and Improved:

  • Added ability to login and manage QEP activated fly zone licenses directly
  • Now persisting gimbal lock setting to the device
  • Added Height Above Terrain (HAT) in telemetry bar
  • Added base support for the Matrice 300 RTK
    • Install directly on the Smart Controller Enterprise or use an attached CrystalSky display
    • Basic telemetry, drone and battery settings
    • Obstacle avoidance settings
    • Full streaming support for Operations Hub viewers
    • Added support for the Zenmuse H20/H20T cameras
    • Ability to switch between wide, zoom, thermal and split views
    • Thermal capabilities: Switch palette, enable spot meter or area metering modes, enable Isotherms, thermal zoom, trigger FFC
    • Ability to enable the Laser Rangefinder
    • Ability to enable IR-Cut filter

Bug Fixes:

  • Fixed an issue where two strobe pills appeared for the M210V2
  • Fixed an issue where bandwidth allocation configuration was not appearing as expected for the M210V2
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