How to install Axon Air powered by DroneSense:

Please install again if your version is older than “2023.3.13”. (Find your version in the top right settings > “General Settings” > Versioning.)

How to install the app:

Click here for the description of recent versions or follow our Release Notes pages.

To Install on your Android tablet or phone:

  1. Visit the Google Play Store on your device.
  2. Search for “Axon Air powered by DroneSense”.
  3. Install the “Axon Air Powered By DroneSense” app.

Note: There’s no need to uninstall the app when switching to the Play Store install; it will replace any previous installs on your phone or tablet while keeping your data.

To Install to your CrystalSky or Smart Controller over WiFi:

Click here if you are installing to a M30, M30T, M3E, or M3T

  1. Open Google Chrome (or other available browser application) on the device.
  2. Navigate to the following page to download the file: https://ds-public-www.s3.amazonaws.com/AxonAir-Android.apk
  3. Tap Download.
    NOTE: You may receive a warning about being unable to scan for viruses. Tap Accept this for this release.
    ALSO NOTE: The file download might not be apparent on the CrystalSky, so check your Downloads folder to see that it completed. On the Smart Controller, the “download icon” in the top corner will stop pulsing when the download is complete.
  4. Open the Download folder on device (Explorer > Internal Memory > Download).
  5. Tap the AxonAir-Android.apk file and then tap Install. After completion the Axon Air app should now display under Applications and is ready to fly!

NOTE: If you have trouble downloading over WiFi, please try the SD Card method below.

To Install to your M30, M30T, M3E, or M3T Controller over WiFi:

Note this install will only work on the Matrice 30, Matrice 30T, Mavic 3 Enterprise, or Mavic 3 Thermal, for other devices please use one of the other methods on this page.

  1. Open the browser application on the RC Plus or RC Pro controller
  2. Navigate to the following page to download the file: https://ds-public-www.s3.amazonaws.com/AxonAir-Android-M30.apk
  3. Tap Download.
    NOTE: You may receive a warning about being unable to scan for viruses. Tap Accept this for this release.
    ALSO NOTE: The file download might not be apparent on the controller, so check your Downloads folder to see that it completed. On the controller, the “download icon” in the top corner will stop pulsing when the download is complete.
  4. Open the Download folder on device (Explorer > Internal Memory > Download).
  5. Tap the AxonAir-Android-M30.apk file and then tap Install. After completion the DroneSense Mobile app should now display under Applications and is ready to fly!
    NOTE: If you have trouble downloading over WiFi, please try the SD Card method below.

To Install to your CrystalSky or Smart Controller using an SD Card:

Click here if you are installing to a M30, M30T, M3E, or M3T

  1. Use a laptop or desktop computer to download the file: https://ds-public-www.s3.amazonaws.com/AxonAir-Android.apk
  2. Copy the file from your computer to an SD Card
  3. Insert the SD card into the CrystalSky or Smart Controller
  4. Open the Device Explorer, tap the SD card to open files
  5. Tap the AxonAir-Android.apk file and then tap Install. After completion the Axon Air app should now display under Applications and is ready to fly!

To Install to your iPad:

  1. Please visit the Apple “App Store” on your iPad.
  2. Search for Axon Air.
  3. Install the “Axon Air Powered By DroneSense” app to your iPad.

Recent Updates to Axon Air powered by DroneSense for CrystalSky and Smart Controller

2023 Versions

2023.3.13

New and Improved:

  • Update to remove SPOI dependency on HAT (M30/M300)
  • Added option to enable/disable the power LEDs (M30/M3)
  • Added Hover and Land as options under Remote Signal Lost Actions (M30/M3)
  • Added option to format SD card (M30/M3)
  • Added new custom button option to point the gimbal straight down

Bug Fixes:

  • Fixed issue where discreet mode would not disable the bottom auxiliary lights
  • Fixed issue with ‘Track Current’ setting under Image Sources (M30/M3)

2023.2.28

New and Improved:

  • Added support for evidence.com logins with SSO bypass enabled
  • Added device thermal state information when device begins to overheat

Bug Fixes:

  • Fixed issue allowing pilot to join a mission from a blank mission select screen
  • Fixed issue where the same mission code could be added and displayed multiple times 
  • Fixed issue where cursor on target would display in the middle when in side-by-side mode
  • Fixed issue with map base layers not resetting between pilots on logout

2023.2.16

New and Improved:

  • Improved video performance for AxonAir Remote

Bug Fixes:

  • Fixed missing zoom increments for AUTEL drones

2023.2.1

New and Improved:

  • Support for AxonAir Remote with Matrice 30 and Mavic 3 series
  • Support for autonomous flight plan execution (waypoints, surveys & orbits) for Matrice 30 and Mavic 3 series
  • Ability to drop a marker at sensor point of interest location
  • Max altitude setting for Matrice 30 and Mavic 3
  • Downward lights setting for Matrice 30
  • Tap focus support for Mavic 3
  • Physical shutter button support on RC Pro Enterprise
  • Updated icon for Safety/Preflight checklists

Bug Fixes:

  • Fixed issue preventing the critical battery setting from sticking for Matrice 30 and Mavic 3
  • Fixed an issue where beacon button would occasionally not respond
  • Fixed an issue where the physical shutter button on the RC plus wouldn’t switch modes
  • Fixed issues related to map features occasionally not loading
  • Fixed app loading issue on Android 13
  • Fixed issue preventing Matrice 300 series from taking off on latest firmware
  • Fixed an issue with media uploading to evidence.com on Mavic 2 Enterprise Advanced

2022 Versions

2022.11.1

New and Improved:

  • Added base flight support for Mavic 3 series drones:
    • Telemetry and video streaming in OpsHub
    • Flight logging in web
    • Ability to switch between lenses
    • Basic camera settings
    • Drone, battery, LED, and C1/C2 button customization
    • In-app Photo and video controls
    • Obstacle avoidance settings
  • Added support for zooming with the third scroll wheel on the RC Plus for M30 series

Known Issues/Limitations:

  • This version does not support automated flight planning. These features are in development and will be included in an upcoming release.
  • The physical button on the controller does not capture photo/video. You will need to use in-app button.
  • Unable to switch channels manually
  • The beacon pill button occasionally fails to turn the beacon on/off. Using a custom button setting for the beacon works more consistently.
  • Unable to scrub full screen previews for videos on M30/M3 on evidence.com
  • Mavic 3 images don’t yet display on the Hardware pages in DroneSense Web

2022.10.21

New and Improved:

  • Added setting to disable payload limitation on Mavic Mini, Mini SE, and Mini 2

Bug fixes:

  • Fixed issue where photo settings panel would not load
  • Fixed issue with Mavic Mini, Mini SE, and Mavic Air video feeds not appearing
  • Fixed issue where HAT and drone to pilot distance would sometimes not populate
  • Fixed issue where pressing back button while in mission opened mission selector

2022.10.11

New and Improved:

  • Updated mission selector experience

Bug fixes:

  • Fixed some scenarios that could cause the app to crash
  • Fixed various issues with flight planning panel

2022.9.21
Bug Fixes:

  • Fixed an issue where media uploads to evidence.com could fail with DJI drones

2022.8.11

“M30/M30T only” Version

New and Improved:

  • Added support for custom C/L/R button settings on the RC Plus for the M30 series
  • Added alert when attempting to install new app version on unsupported device

Version for non-M30/M30T Aircraft

New and Improved:

  • Added alert when attempting to install new app version on unsupported device
  • Improvements to video performance on device for AUTEL and Parrot drones
  • Added support for Parrot ANAFI series with streaming to Respond and media uploads to evidence.com
  • AUTEL drones now support displaying obstacle avoidance radar chart
  • AUTEL alerts can now be ignored
  • Added support for the GL60 Plus
    • Ability to turn on/off with pill button
    • Ability to adjust brightness, strobe mode and power level

 

Bug Fixes:

  • Fixed an issue where the drone location and Sensor POI would occasionally switch
  • Fixed issues related to setting Isotherms on DJI and AUTEL drones

 

Known limitations:

GL 60 Plus:

  • The GL60 Plus comes with a cable that connects to the OSDK port on top of the aircraft to provide even more power (brighter light). This confuses the DJI SDK and will prevent takeoff.
  • The brightness level will reset to 10% every time you turn it off and back on, same behavior in DJI Pilot 2

Autel:

  • V2 models for AUTEL do not support media previews or downloads in the SDK so the media button will not display in AXDS.

Parrot:

  • ANAFI USA – Unable to execute surveys in MIX/IR mode.

2022.7.29 – M30/M30T Only
New and Improved:

  • Added support for connecting to the M30 and M30T with the RC plus
M30 supported features:
  • Telemetry and video streaming in OpsHub
  • Flight logging in web
  • Ability to switch between main and FPV cameras
  • Basic camera settings for both wide and zoom lens
  • Drone, battery, LED, and C1/C2 button customization
  • Photo and video controls
  • Obstacle avoidance settings
  • Laser rangefinder
  • Media uploads to evidence.com
M30T supported features:
  • All M30 features above
  • Isotherms
  • Side-by-side mode
  • Spot and area metering
  • Thermal palettes
  • Thermal zoom
Unsupported features:
  • Manual camera settings for either wide or zoom lens
  • Button customization on RC Plus other than C1/C2
  • Autonomous flight planning
Known limitations:
  • RF settings are visible but not functional (SDK limitation)
  • Thermal area metering grabs whole view, can’t set specific box /area
  • Thermal scenes limited to default
  • Unable to playback videos in the media manager

2022.7.21
Bug Fixes:

  • Fixed an issue where flight logs would occasionally split unexpectedly

2022.6.1
New and Improved:

  • Added support for the AUTEL smart controller
    • Base flight support, telemetry, video streaming
    • Autonomous flight plan execution (waypoints, surveys & orbits)
  • NOTE: Please update the AUTEL Explorer app on the smart controller to allow the DroneSense app to communicate with the aircraft.
    However, at this time we recommend waiting to update the aircraft firmware as we investigate a potential flight planning issue with that version.

Bug Fixes:

  • Fixed issue where flight plans including a survey loaded from iOS would not capture photos as expected
  • Fixed center point type and color setting labels for AUTEL drones

2022.5.1
New and Improved:

  • Added ability to share markers to the mission
  • Added ability to filter “Threat Level” of aviation alerts (ADS-B) reported for DJI drones
  • Added support for GL60 and GL60 Zoom
  • Added support for sharing sensor’s point of interest to OpsHub
  • Improvements to flight logging

Bug Fixes:

  • Fixed issue where video feeds on the Matrice 210 would flash repeatedly after a battery swap
  • Resolved some scenarios that could cause the app to crash

NOTE: This latest version of the web APK removes support for Mobile Streaming and Tracking. Please download the version from the Play Store to maintain access.

2022.1.1
New and Improved:

  • Added base flight support for DJI Mini 2 and DJI Air 2S
  • Added ability to disable live streaming while in app
  • Resolved ‘green screen’ issues for the Matrice 300Bug Fixes:

Known Issues:

The following issues have been identified and are being investigated:

  • The Mini 2 in-app zoom control does not work. To zoom, hold the Fn button and use wheel on the controller.
  • The Mini 2 physical shutter button will not start/stop videos.
  • Gimbal angles do not report for the Air 2S

2021 Versions

2021.9.4
New and Improved:

  • Added option to delete media from storage location after upload to evidence.com
  • Updated alert when there is a new version of the Axon Air app to download
  • Now preventing duplicate media uploads to evidence.com
  • Added support for saving flight plans to the cloud
  • Now updating markers and feature layers on map in real time
  • Isotherms can now be enabled for the H20/H20T
  • Updated H20/H20T laser rangefinder units based on user’s preferred settings

Bug Fixes:

  • Resolved issue where the first upload would fail and require a retry
  • Fixed issue with evidence being assigned to wrong owner when uploaded from shared device
  • Media from the XT2 should now appear as expected in the Media Manager when connected to an M300
  • Mavic 2 Enterprise Advanced should now recognize SD card if inserted on the drone
  • Fixed an issue where the shutter button would be disabled if the camera was set to RAW format
  • Flight logs without a COA specified should no longer be assigned an alert in the web

 

2021.8.1
New and Improved:

  • Added support for uploading media from aircraft to Evidence.com
  • Support for both email/password and SSO/Federated authenticating to Evidence.com
  • Ability to Preview photo and video media from SD card and internal storage, when present
  • Ability to specify ID, Title, and Categories for media upload to Evidence.com
Known Issues:
  • First attempt at upload sometimes fails and requires a retry
  • H20T camera will sometimes boot up with green lines over the video feed. Cycling the app/drone/remote should resolve.
  • Z30 shows a black screen when playing video in the previewer
  • Video resets to the previous time after using the scrubber
  • Source shows both internal storage and SD card even if drone does not support it
  • No option to delete media after upload
  • Stop button highlights blue when running a flight plan
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